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Be part of our team!

We at SIDEX recognize the excellence of our teams and take their influence to heart. Our aspirations drive us to take up challenges and rise together. Everyone plays an essential role. Our success depends on the expertise of each team member, which is why we're always on the lookout for the best candidates!

Friendly atmosphere

We have a warm and friendly atmosphere. Every team member is valued and encouraged to share their ideas. We cultivate camaraderie and collaboration, creating an environment conducive to professional fulfillment.

Competitive salary scale

We offer a competitive salary scale that recognizes and rewards your expertise and dedication. With us, your talents are valued at their true worth, with compensation that matches your skills and commitment.

Career opportunities

With us, career advancement is within reach for those who aim high. We value and highlight talent. Training and professional development are reimbursed, offering rewarding opportunities for advancement.

A culture of excellence

Our company culture is characterized by a strong customer focus, encouraging us to excel together. Without ego or individualism, we all work towards the same goal: to maintain our high quality standards.

Proximity & human leadership

Proximity is essential to us: our managers are kind-hearted, down-to-earth people who listen. You'll always be heard, and we welcome your ideas for improving our structure.

Team spirit

Social activities are organized occasionally to strengthen bonds between colleagues and cultivate a strong team spirit. The SIDEX experience extends beyond the facilities; we value moments of relaxation and conviviality to create a harmonious atmosphere.


Life at Sidex

Each team member has a key role to play

At SIDEX, you'll be part of a warm and inclusive professional community, where your ideas and contributions will be valued. We take pride in creating a fulfilling work life for our employees, because we believe that their success contributes to the overall success of our company.


Our job offers

Start a new career!

Your role:

Reporting to the Business Development Manager, the Customer Service Advisor welcomes customers to the showroom, answers inquiries and provides information about products and prices. He/she is the first point of contact for customers, and knows how to respond to their needs to ensure their satisfaction. As a key player in internal sales, he/she is also an indispensable intermediary between external sales and the factory.


Job responsibilities:

  • Accompany and advise customers who come to the showroom, proposing solutions to their projects.
  • Answer and redirect emails and phone calls as needed.
  • Write and present bids that respect customer needs and internal specifications.
  • Follow up with customers on quotations.
  • Coordinate samples with customer and production.
  • Process orders, have them approved and enter them into the computer system.
  • Inform production of order specifics.
  • Receive and follow up on after-sales service cases.
  • Maintain various databases (colors, sales statistics, etc.) and price lists.
  • Keep showroom up to date and in good condition.
  • Provide administrative support to external sales team.
  • Perform all other related tasks.


Profile required:

  • Relevant experience in customer service (ideally in the manufacturing/construction/design sector).
  • Mastery of the Office suite and ability to use various computer programs.
  • Demonstrate sales and consulting skills. Be highly customer satisfaction-oriented.
  • A well-developed and up-to-date sense of design, good taste and trends would be an asset.
  • Demonstrate a high degree of autonomy and organization.
  • Ability to master several technical and often variable aspects.
  • Positive attitude, initiative and team spirit.
  • Ability to adapt to changes and new priorities.
  • Be color-blind, even at a low level.
  • Have a good command of spoken and written French and a minimally functional level of spoken and written English.


Working conditions:

The person assigned to this position works, Monday to Friday, in an office environment in the same showroom. Traditionally, the entire team is on vacation for 2 weeks at Christmas and 2 weeks in the summer.


You would like to work for :

  • A company with a heart for its employees ? ;
  • A company that puts quality first ?
  • A company whose mission is to contribute to the happiness of its customers by offering them ecological, quality materials, entirely custom-made for the siding of their homes ? ;
  • A company located in beautiful surroundings near Magog and Mont Orford ?

In short, what does it mean to be a Versatile Worker at SIDEX?

  • Sort and transport merchandise;
  • Pack natural wood orders;
  • Help paint siding;
  • Check the quality of finished products;
  • Supply machines;
  • Any other related production tasks!

What we offer :

  • An integration plan ;
  • 100% paid training ;
  • Versatile work, no repetitive tasks, you'll work on several different stations ! ;
  • A competitive salary ;
  • A safe working environment ;
  • Modern, pleasant premises ;
  • A dynamic, friendly team ;
  • Bosses who are people at heart, very close to the field and to their employees ;
  • A company where your superiors are open to your suggestions and suggestions for continuous improvement !

Are you manual, curious and positive ? Do you like to take initiative ? Are you a team player ?

Join SIDEX now !

We are delighted to inform you that our company, the Sidex Group, is open to unsolicited applications. We are always on the lookout for passionate and motivated talent to join our dynamic team.

As an employer, we attach great importance to bringing in new talent who can contribute to our success and continued growth. We offer a stimulating and collaborative work environment, where innovative ideas are encouraged and every team member is valued.

If you are motivated, determined and want to join a company recognized for its excellence and commitment to quality, we encourage you to submit an unsolicited application. Please send us your CV, together with a covering letter explaining your interest in joining our team.

Work at Sidex

Please send us your CV. Our team will carefully evaluate your application and we look forward to working with you!

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